Analyzing The Impact Of COVID-19 Pandemic On Expedia Group: A Service Marketing Essay.

Impact of Covid-19 on Tourism IndustryService marketing is a method used to promote the production services among the customers provided in the market. It is a process under which some activities are conducted to enhance the customer experience in the industry and increase brand awareness among consumers (Wirtz and Lovelock 2021). The service organization selected is Expedia group, which is involved in the tourism industry activities all aroun…