Fantastic Pastry Shop Case Study

Q1-

Explain the main Input, Process Activities, and Output of the Fantastic Pastry Shop Process. Then, calculate the current cycle time of the process? Also, calculate the throughput for this process in 1 hour? Further, find out the bottleneck activities?

Q2- Model current (As-Is) process using BPMN 2.0 utilizing any tool such as Visio? Then analyze As-Is process from both time and quality perspectives (mention at least 1 issue related to time and 1 issue related to quality in the process)?

Q3-

Suggest at least 3 ideas for improving the current process from the following perspectives: a) employees’ perspective, b) equipment’s’ perspective, and c) IT & IS technologies perspective? Also explain how your suggestions will solve Fantastic Pastry Shop issues? Finally, propose the To-Be process model using BPMN 2.0 by utilizing any tools?

please refer to the book that are uploaded to solve the project.