HS 210 PGU Medical Office Management Patient Bill of Rights Act Case Study

Please read each scenario and select the appropriate policy within thePatient Bill of Rights Act that applies to each scenario. For eachscenario, describe in a paragraph why that specific policy in thePatient Bill of Rights Act is critical for demonstrating integritywithin the medical assisting profession.

Scenarios:

1. Donna Jackson’s physician, Dr. Jones is retiring and is recommendingthat Donna continue services with Dr. Smith who also works in the sameoffice. Donna is not comfortable with Dr. Smith and would like theoption to select her own physician.
2. Keith Davidson is in need of emergency services because of a lifethreatening condition. Keith is currently uninsured and would like tomake payment arrangements at a later time.
3. Jingle Smith has just been diagnosed with a chronic condition. Sheis interested in knowing all of her treatment options to combat thisdiagnosis. Jingle would also like for husband to be a part of thetreatment process.
4. During Lisa Smith’s visit with her primary care physician, he madederogatory and discriminating comments regarding her weight. Lisa isvery uncomfortable with these remarks and wishes to file a complaintwith administration.
5. Bianca White has just discovered that someone in her primary carephysician office released her medical information without her consent.Bianca is not happy about this and wishes to file a complaint with theOffice of General Inspector.