Personal Mental Models: Analysis Activity

Utilizing material from the course and from personal experience, and using a semantic differential dataset type of data, you will create a personal grounding theory model (using a repertory grid used in personal construct theory) to help frame decision making.

Instructions:

1. Read through the resources below.
2. Identify an organizational process that would not likely have an established procedure and thus relies highly on heuristics (personal judgment) and a variety of outcomes or procedures. For example, what email to reply to first in an inbox backlog.
3. Construct a simple repertory grid with all elements pre-supplied.
4. Design a simple experiment to build an improved process based on the results from three groups of individuals: low performers, mid-range performers, and high performers.
5. Submit the grid design and the proposed experiment.

Further Resources:

• Web article: “How to Measure Attitudes with Semantica Differential” https://www.surveygizmo.com/resources/blog/how-to-measure-attitudes-with-semantic-differential-questions/

• Web article: “Why Do People Have Different Interpretations of the Same Event?” https://www.verywellmind.com/what-is-personal-construct-theory-2795957
• Article (ProQuest): The Easy Guide to Repertory Grids” https://search-proquest-com.proxy.indianatech.edu/docview/214802245/13685624C69F4240PQ/3?accountid=42681
• Article (ProQuest): “Using Repertory Grids in Management” https://search-proquest-com.proxy.indianatech.edu/docview/215399890/13685624C69F4240PQ/4?accountid=42681
• Article (ResearchGate): “An Overview and Tutorial of the Repertory Grid Technique in Information Systems Research” https://www.researchgate.net/publication/228296401_An_Overview_and_Tutorial_of_the_Repertory_Grid_Technique_in_Information_Systems_Research

References:

Beasley, T. (2015, March 19). How to Measure Attitudes with Semantic Differential. SurveyGizmo. https://www.surveygizmo.com/resources/blog/how-to-measure-attitudes-with-semantic-differential-questions/.

Cherry, K. (2020, May 1). Why Do People Have Different Interpretations of the Same Event? Verywell Mind. https://www.verywellmind.com/what-is-personal-construct-theory-2795957.

Curtis, Aaron & Wells, Taylor & Higbee, Trevor & Lowry, Paul. (2008). An Overview and Tutorial of the Repertory Grid Technique in Information Systems Research. Communications of the Association for Information Systems. 23. 10.17705/1CAIS.02303.

Easterby-Smith, M., Thorpe, R., & Holman, D. (1996). Using repertory grids in management. Journal of European Industrial Training, 20(3), 3-30. doi:http://dx.doi.org/10.1108/03090599610114138

Mankin, D. P. (2006). The easy guide to repertory grids. Personnel Review, 35(1), 118-119. doi:http://dx.doi.org/10.1108/00483480610636821