Alcorn State University Leaders Communication Skills Discussion Questions

I’m working on a health & medical discussion question and need an explanation and answer to help me learn.

1.Why is the diagnosis of the problem so important in the change management process?  What important purpose does the diagnosis serve, and what is the risk of skipping a careful diagnosis process. 

2. Describe how the values of the leader and the organization influence and affect each step of the rational decision-making process.