Due Monday by 11:59pm The Total Quality Management Process

[WLOs: 2, 3, 4] [CLOs: 3, 5]

Prior to beginning work on this assignment, read the webpage Total Quality Management and Six Sigma (Links to an external site.), and watch the accompanying video on the webpage.

For this assignment, you will address the following bullet points based on the webpage above.

In your paper,

• Define total quality management (TQM).
  • Break down the acronym TQM, and explain each of its three components and how the TQM process works.
• Explain each of the eight basic principles in the TQM Process.
• Outline the benefits of TQM.
• Select one standard TQM tool, in addition to the control chart, from the webpage, and explain the purpose and benefits of both the chart and the tool.

The Total Quality Management Process paper

• Must be two to four double-spaced pages in length (not including title and references pages) and formatted according to APA Style (Links to an external site.) as outlined in the Writing Center’s APA Formatting for Microsoft Word (Links to an external site.) resource.
• Must include a separate title page with the following:
  • Title of paper in bold font
    • Space should be between title and the rest of the information on the title page.
  • Student’s name
  • Name of institution (University of Arizona Global Campus)
  • Course name and number
  • Instructor’s name
  • Due date
• Must utilize academic voice. See the Academic Voice (Links to an external site.) resource for additional guidance.
• Must include an introduction and conclusion paragraph. Your introduction paragraph needs to end with a clear thesis statement that indicates the purpose of your paper.
  • For assistance on writing Introductions & Conclusions (Links to an external site.) as well as Writing a Thesis Statement (Links to an external site.), refer to the Writing Center resources.
• Must use at least three scholarly sources in addition to the course text.
  • The Scholarly, Peer-Reviewed, and Other Credible Sources (Links to an external site.) table offers additional guidance on appropriate source types. If you have questions about whether a specific source is appropriate for this assignment, please contact your instructor. Your instructor has the final say about the appropriateness of a specific source for this assignment.
  • To assist you in completing the research required for this assignment, view The University of Arizona Global Campus Library Quick ‘n’ Dirty (Links to an external site.) tutorial, which introduces the University of Arizona Global Campus Library and the research process, and provides some library search tips.
• Must document any information used from sources in APA Style as outlined in the Writing Center’s APA: Citing Within Your Paper (Links to an external site.) guide.
• Must include a separate references page that is formatted according to APA Style as outlined in the Writing Center. See the APA: Formatting Your References List (Links to an external site.) resource in the Writing Center for specifications.

OVERVIEW

Part 1 of your Case Study presented essential planning elements for your selected project. Part 2
will build upon these initial plans, allowing you the opportunity to use project management
software to build a task list, create a Gantt Chart, input resources, develop a schedule, and plan
for certain particulars that are common on many projects. This aspect of the Case Study will help
develop your develop your software skills and provide practical application of the concepts we
study.
INSTRUCTIONS
The following will be submitted in one MS Project document.
1. Open a new project in Microsoft Project. Save the file in this format:
LastName_Project_Name
2. Have the entire project as the first task you input (that is, input the name of your
project on the first line). Provide some overarching information about your
project. In the Notes file, describe the project and list the key deliverables. Include
any other information that may be helpful to your project.
3. Establish a project start date. In the Notes section, explain why you selected this
date.
4. Create a work breakdown structure (WBS) by decomposing the scope for your
project into deliverables and enter these as “tasks” in your project file. You must
have at least 5 deliverables.
5. Decompose the deliverables further into work packages (tasks) and enter them
under your deliverables. It is helpful to keep your deliverables as nouns, and to
use verbs for each task. Include enough detail to have 20–25 unique tasks.
6. Use the “Indent Task” button to create a hierarchy that delineates deliverables and
tasks.
7. Code the project following the 1.1, 1.1.1, 1.2 format.
8. Establish the project schedule by estimating time durations for all of your
individual tasks. Enter the duration (in days) for each task.
9. Using a task’s Notes feature, justify the time estimates for at least 5 tasks. For
example, you might make the following note: “This will take 3 days to allow the
paint to dry before applying the trim.”
10. Enter at least 3 milestones for your project. Milestones typically use passive verbs
(i.e. Phase 1 completed) and do not have any duration assigned to them (0 days).
11. Link all of your individual tasks and milestones. You can use the “link” button
(appears as a chain link) after selecting the 2 tasks to be linked. Note that there are
numerous ways to link tasks. Vary your linkages by including at least 2
relationships that are not Microsoft Project’s default (Finish-to-Start)
relationships.
12. Not all tasks start immediately after a task ends (they “lag”) or wait until a task is
completely finished before starting (they “lead”). Therefore, have at least 1 task
include lead time or lag time. In the Notes section for this task, indicate why there
would be a lead/lag for that particular task.

In past years, New Orleans has been hit hard by hurricanes and other bad weather. The construction industry, working with New Port Community College, has put a renewed emphasis on training the Construction Management students to build structures that meet current building codes. You have been asked to create a flyer inviting all Construction Management students to attend a conference.

For this assignment, you will need the following files:

New blank Publisher publication

Construction_Management

CM_Logo

You will save your files as:

Lastname_Firstname_Construction_Management

Lastname_Firstname_Construction_Conference

Lastname_Firstname_Merged_Conference

Part 1

Open the Access file Construction_Management and Save with the file name Lastname_Firstname_Construction_Management

Create a form named based on the Students table, save it as Lastname Firstname Student Form

1. Add the following student records.
2. Use your first name and last name for the last record.
3. First Name
4. Last Name

Address

City

State

ZIP

Phone Number

Degree

Karen

Crosby

11171 54th Ave

New Orleans

LA

33714

504-555-0092

Construction Management

Richard

Eagleson

12501 W Isabel St

New Orleans

LA

33708

504-555-5832

Information Systems

Larry

Magg

15304 Cypress St

New Orleans

LA

33701

504-555-0362

Construction Management

Firstname

Lastname

12513 Frierson Ave

New Orleans

LA

33701

504-555-0186

Construction Management

Part 2

Create a report using the Report Wizard that includes the fields First Name, Last Name, Phone Number, and Degree.

Group the data by Degree and sort the data by Last Name. Change the column widths so all data is visible.

Create a Publisher template of your choice.

Save the file as Lastname_Firstname_Construction_Conference and then insert the your name in the footer.

In a text box, add information about the Construction Management conference to be held on campus on March 3–4.

In another text box, list Louisiana cities, such as Baton Rouge, Lafayette, that have had damage due to hurricanes.

Insert and format appropriate online images.

Create a business set for Mrs. Finale using the following information.

Individual name

Tammy Finale

Job position

Director, Construction Management Program

Organization name

New Port Community College

Address

12745 Dartmouth Ave New Orleans, LA 70114

Phone Number

504-555-0030

Fax

504-555-0031

E-mail

construction@NewPortCC.edu

Tagline

Building a better New Orleans

Logo

CM_Logo

Business Information set name

Finale

Part 3

Start mail merge and choose your Access file Lastname_Firstname_Construction_Management as the data source.

Filter the recipients to show only the Construction Management students.

Insert the student’s name and mailing address.

Save the publication.

Complete the merge to a new publication.

Save the merged publication as Lastname_Firstname_Merged_Conference and then update the footer with your name.

Upload the completed assignment files in the Assignment area.

Special Instructions: Use the Supporting Materials below to complete the project.

Grading: Please review the rubrics for particulars.

Grading Rubrics

Performance Level

Exemplary

Accomplished

Developing

Beginning

Points

Performance Element

You consistently applied the relevant skills.

You mostly applied the relevant skills.

You sometimes, but not always, applied the relevant skills.

You rarely or never applied the relevant skills.

10/10

1. Create Student Form and enter data
2. Form is created, all records are entered accurately
3. Form is created and records entered, but there are two or fewer errors in
4. Form is created and records entered, but there are more than two errors
5. Form is not created or records are not entered
6. Exemplary 10
7. Accomplished 7-9
8. Developing 4-6

Beginning 0-3

Points:

Create  Report

Report is created using the correct fields and formatting

Report is created using the correct fields, with two or fewer errors

Report is created using the correct fields, with more than two errors

Report includes more than two errors or was not created

Exemplary 10

Accomplished 7-9

Developing 4-6

Beginning 0-3

Points:

Create Construction_
Conference publication

Publication created to include all content and formatted accurately

Publication created, but there are two or fewer errors in content or formatting

Publication created, but there are more than two errors in content or formatting

Publication includes more than two errors or was not created

Exemplary 10

Accomplished 7-9

Developing 4-6

Beginning 0-3

Points:

Capacity Planning practice problems 1 and 2.

1. The following problem uses the Capacity Planning using Overall Factors (CPOF) method. This is the least
complex of the methods presented.
In this problem, you’ll start with a set of factors. Then, a change will be made to the process that will
require a change to the factors.
A company makes leather and fabric seats for an auto manufacturer. Standard labor hours are 1.2 for
the leather and 1.0 for the fabric.
The seats are made in two work centers, sewing and assembly. The current factors are 55% for sewing
and 45% for assembly.
Here is the master schedule for the next six weeks.
Week 1 2 3 4 5 6
Leather 15 20 18 21 15 13
Fabric 65 60 62 59 65 67
a. Using the CPOF method, calculate the total hours for each work center for each week.
b. Because leather is a natural product, there are variations in the grain from one piece to the next.
This affects the color after the leather is dyed. It has been decided to inspect the incoming dyed
leather in order to match pieces to get the most consistent color for each seat.
This inspection will add six minutes of process time to the total time needed for each leather
seat. It has been decided to add the inspection step to the assembly work center.
Because of this added time in assembly, the work center factors will have to be slightly adjusted
so that this extra time appears in the assembly work center.
Determine what these new factors should be and calculate the revised hours for each work
center using the same master schedule as in part a.

2. The following problem uses the capacity bill method.
A furniture manufacturer makes a bookcase from two end panels and four shelves. The fabrication of
these parts is as follows:
End Panel
Operation Sequence Machine Center
Run time per piece Setup Time
1 Saw 5 minutes 0.6 hour
2 Planer 3 minutes 0.3 hour
3 Router 4 minutes 0.8 hour
Shelves
Operation Sequence Machine Center
Run time per piece Setup Time
1 Saw 4 minutes 0.5 hour
2 Molder 5 minutes 1.3 hour
3 Router 5 minutes 0.7 hour
4 Sander 1 minute 0.1 hour
The master schedule for the next three weeks is 35, 50, and 40 bookcases respectively.
A setup is performed at each machine center for both parts each week.
Calculate the total hours required at each machine center (don’t forget to include the setup time) for
the next three weeks to support the master schedule.

Instructions

This is the first of a four part progressive assignment that you will build upon throughout the course.

1.Review the total requirements below for the final research paper in this course (Looking Ahead), due week 8.

2. After review of the final assignment, select a topic for your research paper.

3. Complete and submit the Assignment 1 for this week.

Instructions for this week:

-Week 3-Part 1 is the topic of your final research paper. This should be a document with a minimum of 300 words. Also include title page and references in APA 7th edition style. Microsoft Word format.

____________________________________

Looking Ahead: Week 8 Final Assignment:

Develop a Sustainable Transportation Operations Plan (STOP) Paper for a supply chain of an organization of your choice.

This is a three-part submission which will be delivered on separate weeks (uploaded to Assignments). Do not include any secure, confidential or private information in your plan. Your STOP should include background about the organization, its products and services, markets, and supply chain strategies (e.g., green chain). Also describe its current freight flows and future freight flows after implementation your recommended sustainable transportation improvements would be implemented. Use three time frames for your STOP: near term (1-2 years), mid-term (3-5 years) and long term (6-10 years). Support your STOP with theories, concepts, and best practices from the course resources and scholarly resources available from the APUS Library.

-Week 3-Part 1 is the topic of your plan. This should be a paper with a minimum of 300 words. Include title page, references page, and use APA Style 7^th edition style. Microsoft WORD format.

-Week 4-Part 2 is a detailed outline of your STOP. This is a minimum of 150 words per outline subheading. Also include title page, references page, and use APA 7th edition style. Microsoft WORD format.

-Week 6-Part 3 is the detailed outline of your plan but with a minimum of facts and information from three peer-reviewed or other journal sources from the APUS library or authoritative Internet sites. This is a minimum 7 pages of written copy or content. Also include title page, references page, and use APA 7th edition style. Microsoft WORD format.

-Week 8-Final Paper: Minimum of 15 and maximum of 20 pages, including title page and references page in APA 7th edition style. Microsoft WORD format.

Example Template for the STOP Paper:

1. Demographic information about the organization: industry classification; markets, locations, # of employees, products & services, operations, suppliers, other pertinent information
2. How does this supply chain support the organization’s strategic goals?
3. How does this supply chain currently support the United Nations’ 17 Goals of Sustainable Development?
4. What are the strengths of this supply chain?
5. What are the weaknesses of this supply chain?
6. What metrics does the organization utilize for its supply chain?
7. What transportation improvements has it implemented for operations?
8. What should be the next steps be to improve operations of the supply chain in support of the 17 Goals?
9. Provide details to support your conclusions.

You may find it useful to compare the supply chain you are analyzing to an exemplary organization (Griswold, 2021), standards (ISO, n.d.), or best practices (Lee, 2021