Choose a topic of interest that we have covered in class and 1) Conduct an observation for at least 30 minutes of it. For example, it can be of a rite of passage (such as a Bar Mitzvah, wedding, milestone birthday, graduation, etc.), food (such as going to an international restaurant and observing the ambiance and menu, ordering an unfamiliar dish, etc.), economics (such as going to a department store and seeing how ‘commodities’ are turned into ‘gifts’, observing the layout and other ways that items are displayed to the consumer, etc.), or any other topic. Please write at least 300 words describing the event and your opinions of it.

Then, 2) Come up with at least 3 questions and interview someone based on that same topic. For example, you can ask a roommate, friend, or family member what their favorite rite of passage has been in their life. Do they consider tattoos and other body modifications to be rites of passages? What is the most unusual rite of passage that they have heard of? Would they ever participate in it? Please write at least 300 words summarizing the interview.

Then, 3) Look up a scholarly article pertaining to your topic. For example, you can look up a specific rite of passage (such as a wedding ceremony, Bar Mitzvah, other initiations into adulthood) in any country of interest. Briefly describe it and explain how it connects with the course lectures and/or observation/interview. What are your thoughts on the article? Please write at least 300 words (using no more than one short direct quote if at all) and include a full citation (author, date, title of article, title of journal, page range) at the bottom. The citation is not included in the word count.

Then, 4) Provide a short reflection of this assignment in at least 300 words. Did you enjoy it? Did you notice anything surprising or interesting? How has your understanding of diversity and social justice changed through this project (or even broader course)? What was your favorite topic/case study that we went over in class? Do you have any suggestions for improvement? Are you interested in taking similar courses in the future? How can you apply this course to your major?

However, I have attached the class schedule which has all the topics we covered in the class so you can choose a topic from there to work on for this assignment.

& Satish, K. P. (2019). Enhancing customer satisfaction through total quality management practices – an empirical examination. Total Quality Management & Business Excellence, 30(13-14), 1528–1548. https://doi.org/10.1080/14783363.2017.1378572

The empirical methodology is used to gather information on Indian manufacturing methods in this research. Percurrent research, the degree to which consumers are satisfied with a company’s overall quality management system may serve as the foundation for a model. According to the journal Quality Management Systems, more than a thousand studies have been published on the issue of the effect of quality management systems on corporate performance around the globe, including in the United States. However, there is little information available on the influence of quality management systems on company performance worldwide. As a result, the focus of the present inquiry is limited to the impact of quality management systems in general on company performance in India. The current research will be focused on the influence of quality management systems on the performance of Indian companies in the marketplace. Customers’ happiness as a performance metric was the major focus of this study, which examined the link between different TQM methodologies and this performance measure. As a result of the findings of this research, a technique for acquiring empirical data on 260 Indian manufacturing enterprises was published as a result of the findings of this study. Participants in the study were required to complete and submit a questionnaire outlining their respective firms’ activities and basic business practices to participate. According to the researchers, the model they developed, which consists of 10 quality management components, has made a substantial contribution to quality management research and development. In monetary terms, this indicates a significant quantity of money. With multiple regression analyses, we determined the effectiveness of numerous TQM methodologies. After doing a comprehensive review of the data, we decided whether or not our original assumptions were correct. This study used structural equation modelling to evaluate the link between overall quality management and customer happiness in the workplace (SEM). The findings of this study demonstrated a connection between the overall satisfaction of the sample with quality management and the scores obtained throughout the study. It was observed that the two variables had a statistically significant association with one another, respectively. Following the poll’s findings, it was determined that customer-centricity and knowledge management were essential in obtaining high levels of customer satisfaction.

Learning Resources

Using Self-Care Strategies and Preventing Burnout

Schram, B., Mandell, B.R., Dann, P.L., & Peterson, L. (2020). An introduction to human services: Policy and practice (9th ed.). Pearson.

• Chapter 14, “Avoiding Burnout” (pp. 349–371)

Lee, K., Pang, Y. C., Lee, J. A. L., & Melby, J. N. (2017). A study of adverse childhood experiences, coping strategies, work stress, and self-care in the child welfare profession. Human Service Organizations: Management, Leadership and Governance, 41(4), 389–402. https://doi.org/10.1080/23303131.2017.1302898

Mavridis, C., Harkness, S., Super, C. M., & Liu, J. L. (2019). Family workers, stress, and the limits of self-care. Children and Youth Services Review, 103, 236–246. https://doi.org/10.1016/j.childyouth.2019.06.011

Writing Concisely

Walden University Writing Center. (2020). Scholarly voice: Writing concisely [Multimedia file]. https://academicguides.waldenu.edu/writingcenter/s…

To Prepare

• Review your Course Announcements for possible information related to this week’s Discussions and Assignment.
• Read the Learning Resource on how to write concisely. Consider how you could apply the strategies discussed in the resource to revise your professional identity statement to be more concise.
• Revise the initial draft of your professional identity statement from Week 2, based on what you have learned about the roles and practice of an advanced human services professional practitioner. This is an opportunity to correct any inaccuracies in your statement and to practice writing concisely. Your final professional identity statement should be no longer than 1 paragraph.

By Day 3

Post your revised advanced human services professional practitioner professional identity statement. In your statement, be sure to address the following:

• Describe the values and beliefs that influence you as an advanced human services professional practitioner concerned with leading change efforts to benefit individuals and communities and create a more just society.
• Explain how you define yourself as a practitioner working in a leadership position.
• Identification of special interests (e.g., specific issues and populations of interest to you, including those that speak to a social justice passion).

By Day 5

Respond to two of your colleagues’ postings. Respectfully critique their professional identity statement, noting both the strengths of their statements and specific areas that could be improved.

View the Case Study: Lola interactive media activity, which you will use throughout the course. As you look through the case study, become familiar with Lola and her personality, as well as her successes and struggles. You will be asked to look at Lola from two different perspectives: from a traits perspective in this week’s assignment and from a motives perspective in the Week 4 assignment. Note that information for each assignment is on a different tab within the presentation.

n this course, as in all of the psychology courses, you are expected to write your assignments in current APA style, as applicable. This activity is useful in finding resources that will help you improve your writing and use of proper APA style. Listed below are some resources that will help you in your writing. Many of these also can be found in the assignments within this course:

• Prewriting. This resource can help you prepare to write.
• APA resources:
  • APA Tutorial.
  • Anatomy of a Reference.
  • Mapping the APA Manual.
  • Evidence and APA. Refer to this section of the Writing Center for instructions on citing resources and using APA style.
  • APA Style Paper Template [DOCX]. This template can help you format a paper in APA style.
• Additional Guidelines for Formatting Papers [PDF].

Assignment Instructions

CASE STUDY: LOLA FROM A TRAITS PERSPECTIVE

Personality psychology is the focus of some of the best-known psychology theories. To illustrate the discipline’s different theories and approaches to individuality, you will examine the application of several theories to the case of a young woman we call Lola. In this case study assignment, you will hear from Lola, as well as from some of the significant people in her life.

One of  our major objectives this semester is to apply the theories we’ve been  discussing and our own ethical thinking to issues in engineering  practice. For your final assignment, you will be doing exactly that.  Building on materials that you have already submitted earlier in the  semester (your identification of an ethical issue in your field and  explanation of what makes a centrally ethical issues, as well as your  earlier introduction and argument outline), you will submit a first  draft of a final paper in which you do the following:

1. Introduce your topic,  explaining in language accessible to the educated layperson, what is  involved—i.e., what you are talking about, what the issue is, what  practice or technology or process is under discussion—at the technical  level and what makes it a matter of ethical concern—here you might want  to distinguish it from merely legal or customary or social  concerns—including why your reader should be concerned;
2. Choose and identify at  least two perspectives—these can be from ethicists, engineers, or  theorists we have discussed or they can be from any other professionals  who have views bearing on your topic—and, for each of them, lay out the  general picture of their view, making clear how they distinguish between  right and wrong actions or good and bad people or good and bad design  or practice—for this, you should cite your sources (APA, MLA, Vancouver,  and Chicago are all acceptable formats);
3. For each of the  perspectives you have chosen, explain how you believe they would apply  to your chosen topic—here you should explain how the general picture you  have provided works in the specific case you are discussing—argue from  their views to their application;
4. For each of these perspectives, analyze their answers, telling your reader what you think they got right and wrong and why;
5. Explain what you  believe the correct approach to your topic is—what we ought to do, how  we ought to limit or expand the practice, etc.—and defend your view—you  should do your best to convince your educated lay reader of the  correctness of your view, starting from reasonable premises about the  rightness or wrongness of action to your conclusion; and,
6. Finally, conclude,  summing up your argument and view and comparing and contrasting it to  the other views you have considered, highlighting your and their  strengths and weaknesses.