Customer satisfaction and customer experience are interrelated terms to each other. However, they have subtle differences when the customer service is evaluated accurately. Customer satisfaction is a measure of satisfaction with the service and or product. In contrast, customer experience is a journey of various steps of every process that a customer goes through with a business or an organization. In simple words, the satisfaction is described with “more or less,” “high or low,” and other similar terms, whereas the experience is described as “good or bad,” “easy or difficult,” and other similar terms.

Neocolonialism is a concept that can be defined as the continuation or reimposition of colonial and imperial rule by a powerful state over an independent state. Neocolonialism takes different forms such as globalization and economic and cultural imperialism. (https://en.wikipedia.org/wiki/Neocolonialism (Links to an external site.))

By considering this definition, and using the course materials, discuss a current event that can be considered as neocolonialism. Some aspects that you might want to look at could be the history behind this colonial relationship, the form of this colonialism, and the impacts and effects of colonization.

Directions

Jean-François Lyotard: The Postmodern Condition: A Report on Knowledge.

Please read the Introduction (starting on p. xxiii) and chapter 1 (The Field: Knowledge in Computerized Societies, starting on p. 3) of Jean-François Lyotard’s The Postmodern Condition: A Report on Knowledge.

After careful reflection, please answer the following questions:

According to Lyotard, what are the main characteristics of society in the so-called postmodern age? Please be specific, and carefully explain your reasoning.

What impact, according to Lyotard, does the postmodern age have on the nature of knowledge? Can you provide concrete examples? Please be specific, and carefully explain your reasoning.

Write a brief thought paper that reflects on the readings for each classthat includes your full name, date, and the class number on the topleft corner (Times New Roman font, 12 font sizes, 1” margins, single space, full page).The papers must be integrative and may not focus on only one reading.Thought papers should uploaded to Canvas before the beginning of eachclass. See “Instructions for Submitting Thought Papers on Canvas”. Theyare not acceptable via email or in print. You will receive no credit ifyou use the thought paper to engage in hate speech and harassment,

Why are most therapeutic drugs unable to cross the blood brain barrier? What strategies are being used to make penetration of the blood brain barrier possible?

What determines the speed at which a drug crosses the blood brain barrier? Is this related to a drug’s potency or affinity or addictive properties? Choose any (one) psychoactive drug (e.g., LSD, magic mushrooms, Marijuana, cocaine, heroin, etc.) and describe it’s mechanism of action in the brain. According to the information you now have learned about how drugs effect the brain, is drug addiction a choice or a disease?