CSU E Mail Systems Questions
Description
13.1 How do subject lines for e-mail messages differ from those for paper messages? (LO 13-2)
13.3 What is flaming? (LO 13-3, LO 13-5)
13.4 Why should you be flexible when using different e-mail systems? (LO 13-1)
13.6 Why is it OK for your boss to send you a message with the subject line To Do, even though that wouldnt work when you need to ask a colleague to do something
13.7 Why should negative and persuasive e-mail messages be
more direct than their paper counterparts? (LO 13-3)
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