CUNY York College Chapter 7 Training Methods for Bank Tellers Questions

1) Read Chapter 7, including the Case on Training Methods For Bank Tellers.

2) Answer each question in a clear and organized paragraph. Each paragraph should include a clear and precise thesis (1–2 sentences) that directly addresses the question prompt, and at least 3-5 additional sentences that analyze and explain how the evidence supports your thesis. 

Describe the methods or combination of methods you would recommend to train BB&T’s tellers on Apple Pay. Justify your choice of methods.Instructions:

1) Read Chapter 8, including the Case on Training Jiffy Lube Service Technicians on New Products.

2) Answer each question in a clear and organized paragraph. Each paragraph should include a clear and precise thesis (1–2 sentences) that directly addresses the question prompt, and at least 3-5 additional sentences that analyze and explain how the evidence supports your thesis. 

3) Incomplete responses or failure to support your response, will result in partial credit. 

4) Spelling and grammar will be graded carefully. 

a. What knowledge, skills, or behaviors should the training focus on?

b. What technology training method would you recommend for training the technicians on specialty oils? Why?

c. Briefly describe the learning features you would include in the program and discuss why you recommend including them.Instructions:

1) Read Chapter 9.

2) Answer each question in a clear and organized paragraph. Each paragraph should include a clear and precise thesis (1–2 sentences) that directly addresses the question prompt, and at least 3-5 additional sentences that analyze and explain how the evidence supports your thesis. 

3) Incomplete responses or failure to support your response, will result in partial credit. 

4) Spelling and grammar will be graded carefully. 

Discussion Questions on page xxx.

#2- List and explain the characteristics of effective 360-degree feedback systems.

#3- Why do companies develop formal mentoring programs? What are the potential benefits for the mentor? For the protege?

#6= What is coaching? Is there one type of coaching? Explain. 

#12- Explain the four steps in onboarding. What should new hires learn at each step? How might social media or the Internet aid the onboarding process?